Activate certificate

Important to know

  • You can activate the certificate Monday to Friday, from 10:00 AM to 6:00 PM

  • The certificate should be activated within 14 days prior to the desired date of receiving the service. For some services, this term may be extended.

  • Information about cancellation and rescheduling a Vibe will be indicated in the confirmation email. If you request a cancellation or rescheduling of the date later than the specified time, unfortunately your certificate will be voided. you will no longer be able to use this Vibe.

  • In case if the Vibe is affected by the weather on the event day, the Vibe may be rescheduled for another date and time.

  • If you have a seasonal Gift Vibe and the season has closed, the recipient will be able to choose another experience from all available options on the website. He will be able to choose any Vibe in the denomination of the certificate, divide the certificate into several Vibes (if the ordered Vibes are cheaper) or pay the difference (if the Vibe is more expensive).

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At Vibe, we acknowledge and hold deep respect for the Indigenous peoples who have inhabited and continue to enrich the vibrant communities and the lands on which we operate. We pay tribute to the traditional territories of the First Nations, Métis, and Inuit peoples, and we recognize that these lands are home to the Treaty 6, Treaty 7, and Treaty 8 First Nations. They are also home to Métis Settlements and the Métis Nation of Alberta. Vibe operates within Regions 2, 3, and 4 of the historical Northwest Métis Homeland. We are committed to fostering a culture of respect, understanding, and partnership with Indigenous communities as we work, play, and innovate on these lands

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