Privacy policy

We collect personal information you provide directly to us, including when you:

• Purchase or redeem a gift certificate
• Provide a gift recipient's information
• Participate in promotions, surveys, or other site features

This information may include:

• Contact details: Name, email address, phone number, and mailing address
• Payment information: Credit card number, expiration date, and verification code
• Demographic information: Date of birth, interests, and preferences
• Additional information related to experience bookings (e.g., meal preferences or known allergies)

We collect certain information automatically when you interact with our website, including:

• Log data: IP address, browser type, device information, and pages viewed
• Cookies and tracking technologies: We use cookies, web beacons, and similar tools to improve functionality and enhance your experience. For more information on cookies, see Section 8.

We use your information to:

• Provide and confirm your bookings
• Communicate with experience providers for seamless service delivery
• Process transactions, and provide customer support
• Personalize and enhance your experience on our site
• Conduct marketing, analytics, and business research to improve our offerings
• Comply with legal obligations and protect our rights

We may share your information as follows:

• Service Providers: We share necessary details with service providers and experience providers to complete your booking or purchase.M
• Third-Party Service Providers: We work with payment processors, analytics providers, and other vendors who assist with our site functionality.M
• Compliance and Protection: We may share information as required by law or to protect our rights, users, and partners.M

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and understand site usage. You may control cookie preferences through your browser settings, but some site features may not function properly if cookies are disabled.

We implement reasonable safeguards to protect your information. While no system is entirely secure, we use industry-standard security measures to protect personal information during transmission and storage.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

You may:

• Access, update, or delete your personal information by contacting us.
• Unsubscribe from marketing communications by following the link in any marketing email or adjusting your email preferences in your account.

Our services are intended for users 18 years or older. We do not knowingly collect or store information from children under 18.

We may update this Privacy Policy periodically. Any changes will be posted here with an updated effective date.

For questions about this Privacy Policy or data practices, please contact us at:

Be Vibe Inc.

10506 121 ST, Unit 619

Edmonton, Alberta T5N1R4

Email: support@justvibe.ca